Retrieve a Refund Request
Use this endpoint to retrieve the details of a specific refund request.
Autorizações
JWT bearer token issued by the identity provider.
Parâmetros de caminho
Refund Request ID (UUID format)
Resposta
OK
Account ID (UUID) of the contested Pix transfer when the request arrived through BTG; empty when it was opened through this API or the plugin could not resolve the contested transfer
"550e8400-e29b-41d4-a716-446655440000"
BACEN/BTG refund request external identifier
"3d48532f-a1b2-4422-81c3-b7dc852e262b"
ISPB of the contested participant (8 uppercase alphanumeric characters)
"12345678"
Creation timestamp (ISO 8601 UTC)
"2024-01-15T10:30:00Z"
Unique identifier of the refund request (UUID)
"550e8400-e29b-41d4-a716-44665544r001"
Refund amount in BRL (format: 0.00)
"100.50"
Reason for the refund
FRAUD, OPERATIONAL_FLAW, REFUND_CANCELLED "FRAUD"
ISPB of the requesting participant (8 uppercase alphanumeric characters)
"30306294"
Current status of the refund request
OPEN, CLOSED, CANCELLED "OPEN"
Pix End-to-End transaction ID (32 characters)
"E12345678202411241430ABCDEFGHIJK"
Last update timestamp (ISO 8601 UTC)
"2024-01-15T10:30:00Z"
Analysis comments (max 2000 characters)
"Analysis confirms fraud. Refund approved."
Analysis result (if closed)
TOTALLY_ACCEPTED, PARTIALLY_ACCEPTED, REJECTED "TOTALLY_ACCEPTED"
BACEN/BTG funds-recovery identifier resolved via the associated infraction report (read-only, JOIN-derived)
"91d65e98-97c0-4b0f-b577-73625da1f9fc"
Amount effectively refunded in BRL
"100.00"
Related infraction report ID (UUID)
"550e8400-e29b-41d4-a716-44665544f001"
BACEN flag for account monitoring
true
Refund destination account details
Detailed justification (max 2000 characters)
"Customer reports unauthorized transaction"
Rejection reason (if rejected)
NO_BALANCE, ACCOUNT_CLOSURE, INVALID_REQUEST, OTHER "NO_BALANCE"
Refund transaction ID (if accepted, 32 characters)
"E98765432202411241500REFUNDTRANS"

