Deleting a Holder

Delete a Holder from the Midaz Module only after the Holder has no linked Alias Accounts or Accounts, within your deployment’s data-retention and compliance policies.

Confirm your data-retention, compliance, and regulatory policies before you delete a Holder. In regulated environments, you may need to retain Holder records to meet legal, regulatory, audit, reporting, or compliance obligations.

To delete a Holder, follow these steps:

1. On the Holders page, find the Holder you want to delete.

2. In the Actions column, click the three dots (). Select Delete.

3. A confirmation dialog appears.

4. Click Confirm to delete the Holder.

Data deletion options

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Regulated deployments

In environments under financial regulation (for example, BACEN, LGPD, or GDPR), mandatory retention periods can apply to Holder records tied to financial transactions. Before you hard delete in production, ask your Legal and Compliance team to review the action.

When you delete a Holder in the Console, the Midaz Module performs a soft delete: it marks the Holder as deleted and keeps the record in the database. The record stays available for audit.

A hard delete — permanently removing the record from the database — is available only through the API, using the ?hard_delete=true query parameter on the delete Holder endpoint. This action is irreversible, so use it only when your retention policy allows it.

Deletion fails while the Holder still has linked Alias Accounts or Accounts. Remove or unlink them before you delete the Holder.

For more information about data security and deletion, see CRM Data Security.

Keep Holder data accurate and current. Accurate Holder records support smooth operations and regulatory compliance.