Getting help

Find the right support channel for Midaz — community support for Community users and the Lerian Support Portal for Enterprise clients.

When you get stuck, this section points you to the right support channel. It serves both first-time users and teams that run Midaz in production.

Explore the resources below to get help, report issues, or contact the team.

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Here, you will find the following pages:

• Community support: If you use the Community version of Midaz, start here. Join GitHub Discussions or Discord to ask questions, report bugs, and collaborate with others.
• Lerian Support Portal: For Enterprise clients with a support agreement, this is the official channel. Raise tickets, request services, and get help with production issues. Your SLA sets the guaranteed response times.